Do I have to install the repair kit, replacement Flushmate pressure vessel or replacement toilet? Will I be able to install the replacement Flushmate pressure vessel myself? No. Additionally, UDC settlement class members who submit valid claims for having installed a repair kit themselves will be eligible to receive $25 per Flushmate Toilet repaired. If you have a qualifying Flushmate Toilet that has leaked or is leaking, then you may request a free replacement pressure vessel with instructions on how to replace the pressure vessel directly from Flushmate. The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a repair kit themselves may be eligible to receive $25 per Flushmate Toilet repaired. The Mergens settlement class includes any person or entity in the United States who owns or owned a Flushmate System in the United States manufactured from July 1, 2009 through April 30, 2011. When that happens, the common reason is the improper installation of the gasket. Sloan Flushmate leaking inside toilet tank. If you notice water leaking from the water supply shank, you can try tightening the supply shank locknut to see if it cures the leak problem. When you purchase this kind of system, it is under warranty for 10 years. No. The problem is with the Flushmate II 501-B pressure-assisted flushing systems, which can burst at the weld seam and release high pressure. Within ten business days of receipt of a claimant’s objection, the claims administrator will attempt to resolve the objection. Flushmate® leaking at a seam. However, you may submit a non-property damage claim for unreimbursed out-of-pocket expenses associated with the installation of a (a) repair kit, (b) replacement pressure vessel, or (c) replacement toilet during the claims period (including the UDC extended claims period). Yes. What if I do not agree with the claims administrator's decision regarding my property damage claim? P.O. You will be required to provide documentation in support of any such property damage claim. I have a Sloan Flushmate m-101526-f tank in my toilet. Were the toilets containing Flushmate Systems (the “Flushmate Toilets” or the “Flushmate III Toilets”) only available to plumbers? The Special Master’s ruling will be final and not subject to reversal or adjustment by the Court. Sloan Flushmate toilets are of generally good quality, but leaks are known to happen. This pressure can lift the tank lid and shatter the tank, posing impact or laceration hazards to consumers and property damage.” Flushmate said that the leaks … In the case of Flushmate toilets (which is a pressure-assist kind of toilet), a special Tank-to-Bowl gasket is present that seals the tank to the toilet bowl. Additionally, UDC settlement class members who submit valid claims for having installed a repair kit, replacement vessel, or replacement toilet themselves will be eligible to receive $25 per Flushmate Toilet repaired or replaced. Some Flushmate III Systems manufactured between October 14, 1997 and April 30, 2011 may leak and/or burst at or near the weld seam of the Flushmate System’s vessel, releasing stored pressure. *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. This will be decided at a later date. Contact the Flushmate Recall Hotline immediately toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. Read … If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. Please submit copies of your invoices or receipts with the claim. The main reason behind this recall is these Flushmate® units can come apart at the seams and the water escape with such force it can break the porcelain tank and send very sharp shards flying. The installation video can be accessed from your computer (PC or Mac), or from your smartphone using the URL or the QR code that is included within the repair kit instruction sheet. * Claim forms are available online at www.FlushmateClaims.com or by calling 1-877-412-5277. A simple fix would be to tighten the nuts – that’s usually enough to eliminate the leak. The technician can guide you through the process. You will be required to provide documentation in support of any such property damage claim. No. The vessel has a leak at the midline seam. Toilets equipped with the Flushmate System were sold at Home Depot and Lowe’s stores and through distributors and plumbing contractors. You must submit a claim form before the extended claims deadline of September 24, 2020. Check the Flush Valve Cartridge for leaks. The free repair kit will include a color installation instruction sheet with pictures. Do I have to request a repair kit and/or a replacement Flushmate pressure vessel in order to file a claim? Flushmate at (800) 303-5123 between 8 a.m. and 10 p.m. The first six numerals of the serial number are the manufacturing date code. How do I file a claim for property damage? However, if after reading the instructions and watching the installation video you experience difficulty, call the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. If you experience difficulty, please call a Flushmate Customer Service Technician toll-free at (800) 533-3460 Monday through Friday between 9:00 AM and 5:30 PM ET. Flushmate Systems can only be identified by the unique serial number on the product label. How do I file a claim under the settlements? The Customer wants to have a standard flush assembly and fill valve installed to replace the Flushmate… Additionally, UDC settlement class members who submit valid claims for having installed a replacement pressure vessel themselves will be eligible to receive $25 per Flushmate Toilet repaired. 16-cv-05255 (“Mergens Action”), was filed following the July 2016 expanded recall announcement. Guess I was trying to save a dollar or two. When water is around the base of the toilet. The FLUSHMATE is ready to flush. Yes. The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. Using pressure-assist technology, Flushmate’s toilets are able to harness the pressure from the water supply line in order to provide the energy needed to complete a flush. You can get additional information regarding the recall at www.flushmate.com/recall. The installation process is very simple and should take less than twenty minutes. However, the settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket expenses associated with the installation of a replacement toilet if the claimant elected to replace the toilet fixture instead of installing the repair kit or replacement Flushmate pressure vessel, and for unreimbursed property damage sustained as a result of a Flushmate Toilet that leaked or burst, including the toilet fixture. v. Sloan Valve Company, et. If the remaining balance from the $18 million settlement fund in the UDC Action is exhausted before the end of the extended UDC claims period, the UDC settlement will terminate. You may still file a claim for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred in connection with installation of the replacement toilet in place of a Flushmate Toilet. All hearings will be conducted by telephone, and will not exceed one hour in length. Another important thing to know is to install the tank-to-bowl gasket onto the toilet tank when the tank is installed on the bowl. You will receive a distribution from the settlement fund for qualified claims for unreimbursed out-of-pocket installation expenses incurred in connection with installing the replacement pressure vessel to help offset professional plumber or third party technician installation charges. The lawsuit, United Desert Charities, et. 26. How will the settlement fund be distributed? 31. You may also receive reimbursement for property damage caused by a Flushmate System that leaked or burst to the extent not previously reimbursed by Flushmate or others. Please submit copies of your invoices or receipts with your claim. 35. *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. How much will I have to pay for the replacement pressure vessel? 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